Intern - Customer Support & Talesales

Dhaka, Bangladesh


No of vacancies


Job Type
Apply now

Deadline : 11 December, 2023


client communication


Job Description:

Green Grocery, a leading D2C grocery e-commerce platform, is excited to announce openings for 5 interns in the Customer Support and Telesales department. This is a dynamic opportunity for individuals looking to gain hands-on experience in a fast-paced e-commerce environment. As an intern, you will receive comprehensive on-the-job training, enjoy 100% free lunches, and have the chance to earn a valuable experience certificate. Additionally, outstanding performers during the internship will be considered for a full-time job offer.

Job Context:

The internship program at Green Grocery is designed to provide interns with a real-world understanding of customer support and telesales in the e-commerce sector. Interns will be part of a collaborative team and will have the chance to work closely with seasoned professionals, gaining insights into industry best practices and contributing to the success of a thriving e-commerce platform.Internship Benefits: Customer Support and Telesales Interns

Join Green Grocery's dynamic internship program and enjoy:

On-the-Job Training:

  • Learn essential skills in customer support and telesales from industry professionals.

Free Lunch:

  • Daily complimentary lunches to fuel your productivity.

Experience Certificate:

  • Gain a valuable certificate for your portfolio upon completion.

Full-Time Job Opportunity:

  • Exceptional performers may be considered for a permanent role.

Networking Opportunities:

  • Connect with industry professionals for future career prospects.

Skill Enhancement:

  • Develop communication, customer service, and telesales skills.

Team Collaboration:

  • Collaborate with a talented team in a growing e-commerce company.

Feedback and Mentorship:

  • Receive constructive feedback and mentorship for your growth.

Exposure to E-commerce:

  • Hands-on experience in D2C grocery e-commerce operations.

Resume Building:

  • Boost your resume with practical experience in a competitive industry.

Job Responsibilities

Job Responsibilities:

Customer Support:

  • Respond promptly and professionally to customer inquiries via email, chat, and phone.
  • Provide accurate information about Green Grocery's products, services, and policies.
  • Assist customers in navigating the website, placing orders, and resolving any issues they may encounter.
  • Document and track customer interactions to ensure effective follow-up and resolution.


  • Conduct outbound calls to potential customers to promote Green Grocery's products and services.
  • Effectively communicate the value proposition of Green Grocery and address customer queries.
  • Meet and exceed weekly and monthly telesales targets.
  • Collaborate with the sales team to identify and pursue opportunities for upselling and cross-selling.


  • 100% Free of cost lunch provided by the company
  • Two Festival Bonus
  • Performance Bonus : Monthly, Yearly even Daily
  • Mobile Bill
  • Health Insurance 
  • Free training program for self development 
  • Official Hangout