Intern - Customer Support & Talesales

Job Description:

Green Grocery, a leading D2C grocery e-commerce platform, is excited to announce openings for 5 interns in the Customer Support and Telesales department. This is a dynamic opportunity for individuals looking to gain hands-on experience in a fast-paced e-commerce environment. As an intern, you will receive comprehensive on-the-job training, enjoy 100% free lunches, and have the chance to earn a valuable experience certificate. Additionally, outstanding performers during the internship will be considered for a full-time job offer.

Job Context:

The internship program at Green Grocery is designed to provide interns with a real-world understanding of customer support and telesales in the e-commerce sector. Interns will be part of a collaborative team and will have the chance to work closely with seasoned professionals, gaining insights into industry best practices and contributing to the success of a thriving e-commerce platform.Internship Benefits: Customer Support and Telesales Interns

Join Green Grocery's dynamic internship program and enjoy:

On-the-Job Training:

• Learn essential skills in customer support and telesales from industry professionals.

Free Lunch:

• Daily complimentary lunches to fuel your productivity.

Experience Certificate:

• Gain a valuable certificate for your portfolio upon completion.

Full-Time Job Opportunity:

• Exceptional performers may be considered for a permanent role.

Networking Opportunities:

• Connect with industry professionals for future career prospects.

Skill Enhancement:

• Develop communication, customer service, and telesales skills.

Team Collaboration:

• Collaborate with a talented team in a growing e-commerce company.

Feedback and Mentorship:

• Receive constructive feedback and mentorship for your growth.

Exposure to E-commerce:

• Hands-on experience in D2C grocery e-commerce operations.

Resume Building:

• Boost your resume with practical experience in a competitive industry.

Job Responsibilities:

Customer Support:

• Respond promptly and professionally to customer inquiries via email, chat, and phone.
• Provide accurate information about Green Grocery's products, services, and policies.
• Assist customers in navigating the website, placing orders, and resolving any issues they may encounter.
• Document and track customer interactions to ensure effective follow-up and resolution.

Telesales:

• Conduct outbound calls to potential customers to promote Green Grocery's products and services.
• Effectively communicate the value proposition of Green Grocery and address customer queries.
• Meet and exceed weekly and monthly telesales targets.
• Collaborate with the sales team to identify and pursue opportunities for upselling and cross-selling.

• 100% Free of cost lunch provided by the company
• Two Festival Bonus
• Performance Bonus : Monthly, Yearly even Daily
• Mobile Bill
• Health Insurance 
• Free training program for self development 
• Official Hangout